FAQ

FAQ

Stock items are shipped within a couple of business days. Delivery times depend on the used shipping service. Options can be seen in the check out page.
Mikäli tuotetta ei ole varastossa näet sen arvioidun toimitusajan tuotteen tiedoista. 

We try to send everything together as soon as everything is in stock.
There are some exceptions and will be informed if there are multiple parcels. We will try to avoid any unnecessary shipments to have as little impact on the environment as possible.
This way we can drop off one extra shipment from our transportation chain!
But in case you need something asap and something will be delivered later, just let us know! Everything can be arranged.

Kaikilla tuotteilla on 14 vuorokausen palautusoikeus. Poikkeuksena tähän ovat hygieniatuotteet kuten tutit ja maskit, joiden palauttaminen ei ole mahdollista.
You can recover via mail by using our customer return code: 659153.
Alternatively, you can even return to the return machine using the original tracking code and the mail instruction:
https://www.posti.fi/fi/henkiloille/paketit-ja-seuranta/palauta-paketti

Schenkerillä palautus onnistuu noutopisteessä palautuskoodilla:
455451

The refund is free of charge.


For the exchanges we implement with consideration. Please contact our customer service if you want to exchange your product.


Please note that when returning or replacing the product, it must be in its original condition, including the packaging.
The purchase price of the products will be refunded within two weeks of the return.
We are happy to help you if the return policy raises questions!

Olemme avanneet myymälän Vanhaan Vesikosken kouluun! Löydät meidät osoitteesta:

Ahjonkatu 3
32200 Loimaa

Ti-Pe 10-17
La 10-14

Varastossa olevat tuotteet ovat nähtävillä myymälässä hyllyssä tai pyynnöstä varastosta haettuna.

Huom! Myymälässä myös kangas ja tapettinäytteitä.

Tervetuloa!

If this page doesn't answer your questions, you can contact us by using the form below and we'll see what we can do to help you!